Our Promise & Mission


 

At PROMISE, we aren’t a large multi-national corporation concerned about profits.  We are a family business passionate about wholefoods and pet health.  Our mission is to become the leading supplier of hand crafted, sustainably grown, natural treats in Australia. We PROMISE not to add any colours, preservatives, flavours, fillers or any artificial ingredients, only 100% wholefoods!

Our dedicated team take huge pride and care in hand crafting PROMISE treats in small batches every day. Like you, we love our pets and want the best for them, and this is what drives us to put the very best of Australia into our premium pet treats and deliver them all around the world. 

We think your pets will know the difference too! They know what tastes great, and we PROMISE you, our treats taste better than any other treat you’ve bought before.

 

All PROMISE pet treats are made in Australia. We believe in giving our pets ONLY the very best natural and healthy pet treats.


The environment is important to us.  We know it starts with individual actions and choices.  We aim to leave the planet in a better state for the next generation, to hand make pet treats with love and care, using ONLY 100% natural ingredients and recyclable packaging.

Our Quality PROMISE is to try our best to do the right thing.  If there’s something not right please tell us as we know this is the only way to be better, and we’ll do whatever we can to help.  If a product doesn’t meet expectations return it for a full refund or exchange, minus any postage.

When you purchase PROMISE Pet Treats you’re buying Aussie-made food and treats your dog will love. You don't pay anything extra for Promise Pet Treats compared to other organic pet treats.  In fact it’s exactly the opposite, you'll find our products incredible value for money. 






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